Frequently Asked Questions
Sweet answers to your most pressing questions.
How do you prevent chocolate from melting during shipping?
During warmer months or when shipping to hot climates, we include insulated liners and cold packs in your order to ensure your chocolates arrive in perfect condition.
Can I place a custom order for a special event?
Yes! We specialize in custom party favors, corporate gifts, and wedding platters. Please contact us via our contact form or phone to discuss your specific needs and timeline.
Do you offer sugar-free or vegan options?
We carry a selection of sugar-free chocolates and candies. While many of our dark chocolates are naturally dairy-free, please check the specific product descriptions for allergen information.
What is the shelf life of your handmade chocolates?
For the best flavor and texture, we recommend enjoying our truffles and creams within 3-4 weeks. Solid chocolate items can last up to 6 months if stored in a cool, dry place.
How long will it take to receive my order?
Most orders are processed within 2-3 business days. Shipping times vary by location, but standard shipping typically takes 3-5 business days once the package leaves our shop.
Do you ship internationally?
Currently, we only ship within the United States and Canada to ensure the freshness and quality of our perishable products during transit.